Clinic setup guide
Create a clinic account, open the command center, create the first room, pair the patient display, add a patient, and run Near Acuity.
Open guideCustomer setup guides
Get clinics from install to first test.
Use these guides when a clinic needs plain next steps for installing the Android beta, creating an account, opening the command center, pairing a patient display, or returning to an existing setup.
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If a customer says they installed the app, created an account, and cannot get past that:
- Tap Open command center.
- If the room chip says Not connected yet, tap Show a code.
- Tap Show connection code to create the first room.
- Pair the patient display with the six-character code.
Guide library
Start with clinic setup, then expand by workflow.
The guide area is structured so additional customer-facing setup guides can live beside the clinic onboarding walkthrough.
Android beta install
Use the protected beta portal to download the current APK, then return here if account setup stops after the first clinic account.
Open install pagePatient display pairing
Use the six-character room code from the staff controller to pair a patient-facing tablet, laptop, or browser display.
Jump to pairingAndroid install and account help
Check the practice type, API build target, and first-room setup steps when installation or signup does not complete cleanly.
TroubleshootingReturning clinic sign-in
Already set up? Return to the clinic surface to resume Companion, patient review, and provider-facing workflows.
Clinic sign inAt-home guide
Start a quick check on your own phone, set eyeQ up for home, read your results over time, and connect with your care team.
Open guide